CUSTOMER AGREEMENT AND PROOF OF SERVICE(S) RENDERED

I(Customer) approve the payment of in favor of NETMANTRA INFORMATION SERVICES (hereby referred to as Company) for the technical services rendered on my Computer. By signing the document below, I agree to accept all of the following:

1. I am fully aware that the Company is an Independent Technical Services Provider, and it is not associated or affiliated with any third party Brands unless specified.

2. I have read and understood the Terms and Conditions, Privacy Policy, and the requisite Disclaimer(s) of the Company before accepting to sign this agreement.

3. I understand that I (Customer) came in contact with the Company by making a phone call after searching for Server or Network support online.

4. I completely understand that Company IT Helpdesk offered the services using Internet Network or RDP technology and remotely logging-in to my computer device while I was made aware that I will have complete control of the Remote Session during the time technician(s) worked on my device, and I was also in touch with them via telephone during that course of time.

5. I have received the services for which I am making the payment mentioned in Invoice Copy. I have verified that my machine/device is completely functional after the services were rendered and before signing this document, also understand that the services provided to me are non-refundable and there are no other Warranties for these Services.

6. I am made aware of the fact that if I experience a problem with the very same service(s) that was provided to me on this day, then I can contact the Company on email at same mail address within fifteen (15) business days from this day to raise a ticket. Company will use commercially reasonable efforts to try to resolve the problem at no additional charge. If those efforts are unsuccessful, the Company will refund the fees that I paid for the Individual Service.

7. Beyond the fifteen (15) day period after the Services were initially rendered, should I continue to experience dissatisfaction in any manner, I agree to apprise the Company of the same and offer my cooperation to resolve any Dispute(s) amicably.

NETMANTRA INFORMATION SERVICES,HEREBY ALSO ADVISES THE CUSTOMER THAT IT DOES NOT PROVIDE SEPARATE BACKUP COPIES OR SUPPORT INSTALLATION OF UNLICENSED SOFTWARE TO ITS CUSTOMERS. I UNDERSTAND THAT, IT IS MY RESPONSIBILITY TO ENSURE THAT I HAVE A LICENSED COPY OF ALL NECESSARY SOFTWARE(S). I WAS AWARE OF MY RESPONSIBILITY FOR MAINTAINING AND BACKING UP ALL INFORMATION, DATA, TEXT OR OTHER MATERIALS COLLECTIVELY CUSTOMER DATA" AND SOFTWARE STORED ON MY DEVICE AND STORAGE MEDIA BEFORE ORDERING THE SERVICES. I ACKNOWLEDGE AND AGREE THAT NETMANTRA INFORMATION SERVICES (THE COMPANY)OR ITS REFERRAL PARTNERS HAVE NO RESPONSIBILITY OR LIABILITY UNDER ANY CIRCUMSTANCES AT ANY TIME FOR ANY LOSS OR CORRUPTION OF CUSTOMER DATA, SOFTWARE OR HARDWARE THAT MAY ARISE OUT OF THE SERVICES.

I am Completely Satisfied with the services that i have got . I HAD MADE THE PAYMENT AND AGREE TO ALL OF THE ABOVE.